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For Product Query +91 9896323055













Shiv Puja




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Terms & Conditions!


Please read these terms of use carefully before using this website If you do not agree to this Terms of use you may not use this Website. By using this Website, you signify your agreement to this Terms of Use as well as the Website's Privacy Policy. This Terms of Use sets out the legally binding terms of the Services available on the Website as well as at the terms of use of this Website. This Terms of Use along with the Privacy Policy extends to both users who visit the website but do not transact business on the website users who transact business on the Website. The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing the Terms of Use so that you will be apprised of any changes. Nothing in this Terms of Use should be construed to confer any rights to third party beneficiaries.


Please note that all Gemstones is sold "as is" and do not allow the Members to make any changes on them.

Description of Services

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item.

Shipping Charges are extra according to distance. All items are fully insured.


All stones items package from arrives at your doorstep in a strong, durable and tamper-proof packing box.


At a time of purchase auto-email communication sent to customers mail ID with full invoice and product details and in next 72 hrs product will be couriered.

You can communicate at between 8am-10pm, 7 days a week.
Note : There can be delay caused by third party courier / postal services in product delivery and M/S SHIV RATAN KENDRA shall not be liable for this delays and discrepancies.

15 days Return Policy

Our 15 days No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we will happily provide you with a full refund or exchange, within 7 days of the purchasing date.

Gemstones should only change hands when accompanied by a certificate attesting to quality. Regardless of location or marketplace, an authentic Laboratory Report is the common language of trust and confidence in the gemological world, and it should be consider an essential part of any transaction. We take this responsibility very seriously.

Our 15 days No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we will happily provide you with a 80% full refund or 100% exchange.

Refund Process

We request for such returns within 15 days from delivery of the product to your shipping address. We shall process the refund subject to receipt of the merchandise by us in unused condition in its original packaging along with original tags and invoice, failing which return/ refund may not be possible. Before accepting delivery of the product/s, please ensure that the packaging HAS NOT BEEN DAMAGED OR TAMPERED with. If you believe that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our all-day helpdesk at 91-9896323055 (8:00 am to 8:00 pm) or e-mail us at, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery made to you at the earliest. In the event you return any item, which is delivered, to you in damaged/defective condition, there will be no additional shipping charges.

After the merchandise is received by, and subject to verification of the purchase and condition of products we shall process a refund within 15 business / working days of receipt of the products.
Refunds of payments charged to the Cardholder's debit /credit card will only be credited back to the Cardholder's debit / credit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder's debit / credit card account as that will managed by the Cardholder's issuing bank.

We shall not allow any exchange/return of products due to the price differential that exists, as no two similar products will be exactly of the same price. All items must be returned in their original condition as unworn, unaltered, and undamaged. Items returned without an attached brand/ security tag will be subject to 15% revaluation fee.

Exchange/Refund/Money back Policies

Product should be accompanied with Original Product Certificate and Original/Copy of Invoice for all returns/exchange/money back within the 15 Days time. Submission of Invoice shall be optional for all Exchange/Money back after the 15 Days Exchange Period.
For all Money Back transactions, Value Added Tax at the applicable rate shall be collected from the money back value. The prevailing rate is 1%.
In case of Money back, the payment shall be made by way of an account payee cheque within 15 Days of receipt of product along with Certificate and Invoice subject to quality confirmation and acceptance. reserves the right to change the exchange/money back price of the product based on the Quality Inspection.


The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly approximate values. While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of product, weather at the time of differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received. believes that all online buyers are aware that colors seen on a monitor will be slightly different as compared to the actual product or accessories ordered. We wish to clarify and ascertain that every customer who orders any jewelry from is aware of this genuine problem. For product and services information, you may drop us an email at or call our all-day helpdesk at +91-9896323055 ( Mon - Sun 9 am to 8 pm )

Janam Kundli!

The Kundli is the planetary position at the time of birth. Whenever a child is born the family gets janampatri (Jatakam, or Kundli) done for the new born. This practice is followed from ages in a hindu family. This jatakam or kundali is based on hindu vedic astrology. Therefore, Janam Kundli is pivotal in order to have an in-depth understanding of our lives to improve our lives and to tread the path of peace, success and prosperity.

Enter your birth details for making Kundli below & we will provide your Kundli FREE OF COST.



Date of Birth:

Birth Time:

Birth Place:



After fill this form you redirect to kundli product page and you have to buy worth Rs. 1000